Customer Feedback

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

I am super happy with the service from John and the team at H Preston Media. Not only are they a very knowledgable bunch, but also provide a very prompt service. My most recent order took place at 3pm and was delivered 10am the following day. After sales service continues to be great too. Highly recommended.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

I ordered the new GH5 and they had none in stock but managed to get a demonstration one to me. The deal was, they would send me a new one once they came in stock. I was very pleased to have the demo one and arranged with them that id keep it and have £100 taken off! rather than have them switched over. so helpful service as we needed this camera ASAP. Thank you!!!

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

Fantastic customer service. Very helpful staff and a great showroom. Very happy with my purchase! Highly recommended.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

warm welcome on arrival excellent service large range of quality products well worth a visit, knowledgeable friendly staff. I traveled along way on friends recommendation and was not disappointed.I will certainly return. Many thanks to you all.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

Placed and order which was no longer in stock, spoke with John from Hpreston and he sorted it out straight away with an alternative product (which cost more) and next day delivery. Impeccable customer service and will most certainly be using them again.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

Investment in kit always takes deliberation, negotiation and research especially when you are parting with considerable sums of money. For me, personal service and pre-sales support sets the benchmark with whom to buy from. It's my second sizable purchase from John and Andy at H.Preston Media, and like before, they were there to guide me through the gear, make recommendations and get the kit to me very quickly indeed. Already planning my next acquisition and it makes choosing a supplier so much easier knowing that the service is right there at the end of the phone or an email. Remember, H Preston Media are a 'hands on' business, they value their customers and if you can't reach them on the phone instantly, it's probably because they are working on a deal, supporting a customer or packaging kit for customer delivery. Give them a call today.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

Started dealing with H Preston way back in 2002, when I bought my first set of pro gear, and I've been dealing with them ever since. My last four cameras have all come from them. Their prices are always keen and their shipping to Northern Ireland is fast. Plus they don't levy a surcharge for non-mainland addresses! John and Andy the guys to speak to if you want a great deal. Highly recommended:)

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

Great to find a shop where you can still talk to knowledgeable people before you buy. Very patient and didn’t try and talk me into buying higher Spec than I needed. Also prepared to get accessories in I require before purchase. Some reorganising going on at present so store is a little bare! I feel lucky to have this shop within travelling distance. Thank you.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

I was stuck for a video job in the next few days as I had an issue with my cam battery, phoned H Preston to see if they could help with a loan, informed me they can either deliver or I can collect the battery. This is the second time these fellers have helped me out when I have been stuck, very professional and extremely helpful with fist class service. I FULLY recommend H Preston Media- Try them, you won't be disappointed. Once again H Preston Media have come up with the goods I purchased with a great price unbeatable by any one else- Training was provided on the new equipment. My only regret is I wish I had found these guy's along time ago.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

absolutely brilliant dealer been producing Siv videos for over 20 years would never dream of going anywhere else , john and the team delivers promise .. when the small video shows were around some 10 years ago sadly they have gone , john was the best stand to give you the best deals , over the years Preston's has given excellent support to us all ,he does not deal grey imports , but deals genuine brands such as jvc sony and Panasonic , telephone support and sales are fantastic , andy d and andy g are one of the best in the industry, they know their stuff , success is due to going to a superb dealer that gives you a great deal..

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

Purchased kit for the first time and I have to say service was second from none. 100% I have good phone contact all the time with John and Andy D Fantastic advise even told me not to buy the camcorder I wanted as it would not suit. And they were so right I have just taken delivery of the Brand New Sony PXW-Z280 3 CCD 4K 1/2 inch Wow what a camcorder Im so happy with I feel like a kid at Christmas. Would always come back to H.Preston they always seem to try so hard to get there customers happy, Great back up Free training and they have been there since 1960,s Thanks Guys for the great deal you did me. see you soon for more kit Regards Jamie

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

Fantastic Service I placed a order which no one else in the UK had and it was the best UK Price and the fastest delivery I have ever had Great thanks guys I needed this for a shoot and it arrived. Would always recommend H.Preston Thanks again you saved the Shoot

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

No one had the item I watered in the uk. H Preston had it and at a great price. No grey imports here.all uk stock 100 percent Will always go back thanks guys

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

Fantastic company , very helpful and professional , I would definitely have no hesitation recommending this company .

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

We've been working with John and the team at Preston for some months now, and although they are a long way from London, these guys go above an beyond to make sure we get the full London service - and at out of town prices! Great customer service and all the equipment we need. Thanks guys!

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -
I have purchased from the team at H Preston for a number of years and I purchased a new cinema camera in May 2018. Preston provides excellent advice, guidance, training and all of the specialist support and help that you would expect from a market leader. The only difference is that Preston's is family owned business, managed and staffed by individuals who are passionate about what they do and they are very competitive on price, but are unmatched on the service levels that they provide. Some of the competitors talk about Preston being a box shifter and providing little or no value. I would disagree. If you're simply looking for value with a backup service from individuals who understand equipment and who have worked in the industry for many years, there's no better place to buy from in my view. Thanks to the team approach my recent purchase was superb and they invested a significant amount of time in making sure that I was happy with the purchases prior to leaving their offices. I would highly recommend anytime and for professionals looking to trade-up to higher-end equipment, they offer a good service, unmatched by their competitors.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

Great Communication Great Advise We have used H Preston for years now and they are always great with there prices and service Delivery is always as and when they say and they kept me fully up to date for my deliveries Thanks

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -
I can highly recommend H Preston. I recently bought a Sony Z90 and the customer service they provided to me was outstanding... Excellent service and would definitely use again.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

Purchased a Canon XF400 at a great deal from John and his team at H Preston. Very responsive and happy to help in anyway they could. Received the Video Camera next day and was fully updated with the latest firmware. A pleasure to do business and look forward to dealing again in the near future. Thanks

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -
Awesome, very happy with my camera and it was the best price anywhere. Collection was no problem and I was made very welcome. Big thank you to John and Andy, they'll be my first choice in future!

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -
The best thing about Prestons is that they actually have a showroom where you can try the products they are selling. The staff are knowledgeable and John is always keen to give the best price and is true to his word. 0 per cent finance is an absolute winner.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

I have been using H Preston Media for the last 20 years as a video professional. John and the boys are a joy to work with when striking a deal. I like many professionals look after my kit and that's rewarded when I come to trade it against a new camcorder. John Preston runs the only professional video retail outlet that deals with second hand video equipment and gives you the best price ...by a mile.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -
Thanks guys for sorting me out. Great service. Would highly recommend these guys.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

I've recently bought a Sony PXW-FS5 & FS7 from H Preston's, along with a variety of accessories. John and his team always look to give you the best deal and their customer service is second to none. Can't recommend them highly enough!

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -

John Preston gave me a good P/X price for my camcorder and arranged an extremely fast order and exchange delivery of the latest model, posted direct from the UK importers on the next working day, so I was not without a machine. Great communication and an extremely fast service. No complaints. Highly recommended. Will buy all my Pro Av gear from him, from now on.

H Preston Media

103 Worcester Rd, Malvern WR14 1EP -
Always very helpful and knowledgeable about the latest products. Have used H Preston for many years. Highly Recommended

H.Preston Events H.Preston Open Days 2019 More info soon